Privacy Policy

Last Updated: [DATE - TODO: Update before launch]

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Social Security Number (last 4 digits only, encrypted)
• Credit monitoring account credentials (encrypted)
• Credit report information for dispute analysis
• Documents you upload for case processing

2. How We Use Your Information

We use the information we collect to:

• Provide credit repair and dispute services
• Communicate with you about your case
• Generate dispute letters on your behalf
• Track case progress and outcomes
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Credit bureaus (Equifax, Experian, TransUnion) as necessary for disputes
• Creditors and furnishers as part of the dispute process
• Service providers who assist in our operations
• Legal authorities when required by law

4. Data Security

We implement industry-standard security measures including:

• Encryption of sensitive data at rest and in transit
• Secure password hashing
• Access controls and audit logging
• Regular security assessments

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Cancel services within 3 business days without penalty (per CROA)

6. Data Retention

We retain your information for:

• Active cases: Duration of service plus 7 years
• Completed cases: 7 years for legal compliance
• Upon request: Data deletion within 30 days (subject to legal retention requirements)

7. Contact Us

For privacy-related inquiries:

Email: privacy@[yourdomain].com
Phone: [Your Phone Number]
Address: [Your Business Address]

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our platform.